{"id":222985,"date":"2026-04-02T01:38:45","date_gmt":"2026-04-02T07:38:45","guid":{"rendered":"https:\/\/compuviper.mx\/tienda\/producto\/hewlett-packard-enterprise-hy4z8e-hpe-3-year-tech-care-critical-for-proliant-dl380-gen10-service\/"},"modified":"2026-04-02T01:38:45","modified_gmt":"2026-04-02T07:38:45","slug":"hewlett-packard-enterprise-hy4z8e-hpe-3-year-tech-care-critical-for-proliant-dl380-gen10-service","status":"publish","type":"product","link":"https:\/\/compuviper.mx\/tienda\/producto\/hewlett-packard-enterprise-hy4z8e-hpe-3-year-tech-care-critical-for-proliant-dl380-gen10-service\/","title":{"rendered":"Hewlett Packard Enterprise Hy4z8e Hpe 3 Year Tech Care Critical For Proliant Dl380 Gen10+ Service"},"content":{"rendered":"<table class=\"descripcion\">\n<tr>\n<td>Tres a\u00f1os en tech care critical proliant dl380 gen10+<\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>\u0095 los clientes pueden ponerse en contacto con el soporte de hpe las 24 horas del d\u00eda, los 7 d\u00edas de la semana, para registrar incidencias de soporte. Los tiempos de respuesta depender\u00e1n del nivel de servicio del producto cubierto. \u0095 respuesta mejorada en 15 minutos, disponible 24&#215;7 (niveles de servicio critical y essential): para incidencias de severidad 1, el objetivo de hpe consiste en conectar al cliente con un especialista de producto o devolverle la llamada en el plazo de 15 minutos. \u0095 para cualquier otra incidencia, hpe puede conectar al cliente con un especialista de producto o devolverle la llamada en el plazo de una hora. \u0095 respuesta est\u00e1ndar en 2 horas (nivel de servicio basic): para llamadas sobre productos cubiertos por un acuerdo de servicio basic, hpe brindar\u00e1 una respuesta telef\u00f3nica en el plazo de 2 horas a cargo de un especialista de producto durante el per\u00edodo de cobertura.<\/p>\n","protected":false},"featured_media":222986,"comment_status":"open","ping_status":"open","template":"","meta":[],"product_cat":[1984,1985],"product_tag":[1568],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[ Hewlett Packard Enterprise ] &#129351; 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